Gift Store Orders - Delivery Times

E-Orders may take up to 48 hours to be delivered to the recipient's email. 

We encourage customers to check their junk & spam folders as well as the recipient’s email after this period if the e-product has not been received. If the recipient’s email has been entered in incorrectly, please provide your RGS order number when you submit a request. 

Post Paid Orders:

Standard Post may take up to 15 business days to be delivered. 

Standard post does not have a tracking ID and cannot be delivered any earlier. 

Express Post may take up to 12 business days to be delivered, if the address is inside the Express Post Network. Please refer to Australia Post website for express post network - Click here.

If your order has not been received within the time frame, a tracking ID is available upon request - Click here.

A business day excludes weekends and public holidays.