Here you will find questions and answers about the BUPA Member CineVouchers redeemable at HOYTS cinemas
How do I know if my BUPA transaction has been successful?
How will the payment appear on my credit card statement?
What do I do if I have not received my Bupa Hoyts CineVouchers or receipt via email(s)?
How many Bupa Hoyts CineVouchers(s) can I purchase at a time?
What does my Adult or Child Hoyts CineVoucher entitle me to?
What does my Hoyts CineVoucher Family Pass entitle me to?
How long are my Bupa Hoyts CineVoucher(s) valid for?
Are Hoyts CineVouchers refundable?
Can I replace, return or exchange Hoyts CineVouchers?
Where can I redeem my Hoyts CineVouchers?
How do I redeem my Bupa Hoyts CineVouchers(s)?
Are there any fees for redeeming my Hoyts CineVouchers online?
Can I redeem my Hoyts CineVouchers online for 3D sessions?
Can I pre-purchase 3D glasses when I redeem my Hoyts CineVouchers online?
Can I collect my tickets from the kiosk if I have redeemed my Hoyts CineVouchers online?
Can I use these vouchers for No Free Tickets (NFT) sessions?
When redeeming my Hoyts CineVoucher, can I pay the difference and upgrade to LUX or Directors Suite?
Who can I contact if I have a problem?